In order to comply with the European Union (EU) Directive on Distance Selling, which is incorporated into UK law by The Consumer Protection (Distance Selling) Regulations 2000, the following Terms & Conditions must be agreed to before buying any of our products or services. Further information on this can be found on the Department of Trade and Industry website at http://www.dti.gov.uk/cacp/ca/bisguide.htm

Please note that these do not affect your statutory rights as a consumer.

PAYMENT
All prices are in £ sterling. Payment can currently be made by credit card, cheque, or PO. (Please do not send cash). Cheques will require standard clearing period (usually 3 working days) before goods are despatched. Your credit card details will be processed through our nominated handling company Ogone Secure Payment which provides 'instant online ordering".
All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

ORDER CANCELLATION
You have the right to cancel your order within 7 working days after receiving your products without giving a reason providing the material is returned to us in perfect condition. The 7 working day cancellation period begins the day after receipt of the goods. You will however have to pay the cost of returning the goods to us. We reserve the right to assess whether goods returned are in the same, perfect condition they were sold and delivered in. If you have decided to cancel your order, or wish to return your goods to Another Green World , we will refund your credit card within 30 days of cancellation.

COMPLAINTS
If you are unhappy with our service or product, in the first instance you should e-mail, or write to us. Contact details are provided below. We will endeavour to respond to all complaints within three days.

DATA PROTECTION ACT
We are committed to protecting your privacy as much as we would our own. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct. We will not e-mail you in the future unless it is requested or directly related to your purchase of our goods, or a reply. We will not pass your e-mail address or any personal information to any third party.

www.peterpracownik.com is operated by

Another Green World
Fore St,
Tintagel,
Cornwall,
PL34 ODB UK

Please note that we practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.

Useful Site for Consumer Rights
http://europa.eu.int/comm/consumers/index_en.htm